Returns & Refunds Policy

We want you to be completely happy with your purchase. If for any reason you are not satisfied, we are happy to help.

✅ 14 Day Returns

You have 14 days from receiving your item to return it to us. Items must be unused, in original condition and packaging.

✅ How to Return

Simply contact us first via our contact form or email, quoting your order number. We will explain the simple process and send return instructions.

✅ Faulty Items

We carefully check every item before sending, but if something arrives damaged or faulty, please let us know straight away and we will replace it or refund you fully, including return postage costs.

✅ Refunds

Once we receive and check your return, we will process your refund within 2–3 working days back to your original payment method.